Len Ford
Len Ford
19:29 13 Sep 19
Have always used the county courts when chasing bad debts but to be honest I have become totally disillusioned with the whole system. I was always winning my case but for 2 minuscule payments from a payment plan that was all I ever received. This isn’t acceptable as people need to pay for my services and why should I be out of pocket. After speaking to one of this company’s representatives I decided to give them a try and sign up for the year. In general I have been impressed with their approach and collection rate. Not all debts passed to them have been collected but I can live with that as they are having much more success than the courts. I also didn’t realise this company has a credit checking facility which I find very useful for checking out new clients.
Mick Jones
Mick Jones
17:58 03 Sep 19
Credit where credit is due I only passed my bad debt to them about 6 weeks ago. I was owed just over £3500 but my debtor who was being awkward and refusing to pay me. I got a lovely phone call this morning saying my debt had been collected in full and the money would be transferred to me by the end of the week. Looking forward to my pint tonight with this great news
A Google User
A Google User
17:57 03 Sep 19
Credit where credit is due I only passed my bad debt to them about 6 weeks ago. I was owed just over £3500 but my debtor who was being awkward and refusing to pay me. I got a lovely phone call this morning saying my debt had been collected in full and the money would be transferred to me by the end of the week. Looking forward to my pint tonight with this great news
Jane Roberts
Jane Roberts
18:50 02 Sep 19
After reading some of these reviews I was a little dubious about setting an account up and dealing with this company. They then supplied me with some trade references I was able to speak to about the service on offer and their own experiences. I was happy with what they told me so I set the account up back in April. They haven’t collected every debt I have passed to them but I have been happy with the results they have achieved up to now. I will update this review if anything negative or positive happens in the future.
Jane Roberts
Jane Roberts
18:50 02 Sep 19
After reading some of these reviews I was a little dubious about setting an account up and dealing with this company. They then supplied me with some trade references I was able to speak to about the service on offer and their own experiences. I was happy with what they told me so I set the account up back in April. They haven’t collected every debt I have passed to them but I have been happy with the results they have achieved up to now. I will update this review if anything negative or positive happens in the future.
PK Plumbing
PK Plumbing
18:28 22 Aug 19
Was cold called a few months back by this company and thought I would listen to what they had to say as I had a few debts outstanding totalling just under £8000. I decided to give them a go and sign up for the year. Very pleased with their success rate as up to now they have collected just over £5000 with more expected to come in soon. So glad I signed up with them as I probably would of ended up just writing this money off. Thanks for all your hard work and hopefully I don’t suffer any other problems in near future.
James Jackson
James Jackson
21:49 20 Aug 19
This is the third company I have used in the last 3 years and by far the best. No messing about they get the job done and collect my bad debts. Have recommended them several times and will continue to do so if they keep this level of service up.
Michael Johnstone
Michael Johnstone
12:47 24 Jul 19
Have been using this company to collect rent arrears for the last 5 months and have been impressed with the monies they have recovered. Also superb at tracing tenants who have done a runner from the property. I also use the credit checking facility to check new tenants out before I let them into any of my properties.
Maxwell Interiors
Maxwell Interiors
19:03 22 Jul 19
Have been using Commercial Domestic Investigations for the last 7 months and have been impressed with their overall success rate. The main reason I signed up to the service was that I was struggling to get nearly 10k from a builder who was constantly giving me excuse after excuse to not pay me. There was nothing wrong with my work and the client was over the moon and had paid the builder direct. Anyway once this company was involved it didn’t take long at all for them to recover this. I have also used them for some smaller debts which I was just going to write off but they take any debt on however small it is. Keep up the good work.
Janet Roberts
Janet Roberts
14:53 03 Jul 19
Don’t get many debts but they always seem to do the business. Mainly use this company for credit checks which are brilliant in helping me decide what credit to give to new clients. Any problems with slow payers or people fobbing me off are passed straight to commercial domestic investigations to sort out as I haven’t got the time anymore.
Paul Johns
Paul Johns
10:01 20 Jun 19
Very happy with their success rate. Keep up the good work.I’m now into my 2nd year with this company and have been very happy with the way things have gone. Majority of the debts I have passed to them have been collected and it’s always good to let your debtor know you will go all out to pursue and get what’s rightfully yours.
A Google User
A Google User
15:53 05 Jun 19
Used this company 2 months ago to collect a debt from a builder. The debt was resolved within 6 weeks so over the moon with the service and have recommended them to several subcontractors. Also use them to do credit reports on new clients which is very useful.
AJB Facilities
AJB Facilities
08:02 24 May 19
Very professional service NO complaints whatsoever and I have recommended them to several of my colleagues. All in all I have passed them 7 debts and they have managed to recover 5 of them. Some have been collected in full with others going on strict payment plans. Thank you Natalie and team for sorting these out for me.
JC Joinery
JC Joinery
13:13 23 May 19
Used this company to collect just under £10k from a builder who was refusing to pay. Debt was sorted within 8 weeks with their help and assistance. Will definitely use again should any other problems arise. Gives me great confidence moving forward as should any future debts occur then they will get passed straight to commercial domestic investigations for collection.
Alex Woodcock
Alex Woodcock
08:41 21 May 19
I have been with them for 3 years now and have just received my renewal notice via email yesterday to remind me to renew for the coming year . I have passed them 5 debts over the time I’ve been with them and they have collected 3 in full and 1 on an instalment basis hence the 4 star but I will renew as the money they saved me in court and Solicitors fees on them debts far out ways what their yearly retainer fee . I see it as extra protection for my business .
Thompson Plumbers
Thompson Plumbers
21:11 19 May 19
I know I promised to do this review a while back but finally got round to it tonight. I have used quite a few debt collection firms over the last few years but none have come anywhere near commercial domestic investigations. Since signing up with them about 9 months ago I think I have passed them over a dozen bad debts ranging from £400 up to £7000. They have probably recovered about 80% of them which is a brilliant recovery rate I’m very pleased with. Well done and keep up the great work.
JTM Painting and Decorating
JTM Painting and Decorating
19:36 15 May 19
Was recommended this company by my main supplier as I was always the last person on the job to get paid. Not anymore if I have any problems they go straight to CDI to collect. I don’t get many problems but anything that arises is dealt with very efficiently by this company. Also they allow me to do credit checks on new customers I’m about to do work for.
Mark Williamson
Mark Williamson
18:47 15 May 19
Started using this company at the beginning of the year when my cash flow was shot. I was sick to death of people not paying and dragging their heels. Was cold called by their sales department and decided to give them a go. I don’t normally do reviews but my cash flow has never been better and they notified me this morning they had collected my main debt in full. I’m very happy with what they have done for me and hopefully I don’t need to use them much in coming months. Thanks again for all your hard work and help.
ATB Haulage
ATB Haulage
08:28 08 May 19
Started using this company the back end of last year after being cold called from their sales team. At the time I was owed just under 15k by the main contractor who was stalling and giving me excuse after excuse. Enough was enough as I was sick of waiting and when this company contacted me I didn’t hesitate to get them involved. This turned out to be a great decision as it took them less than 3 months to recover the debt with interest. I have since recommended them to several business colleagues who I also know are now using them. A little update further on my account they have just recovered a debt in full for 2k. Keep up the good work.
Mick Jones
Mick Jones
08:41 18 Apr 19
Dealing in the agricultural industry I constantly suffer from bad and slow payers. I got involved with this company 12 months ago and my cash flow has never been better. In total I have passed them 14 debts in which 10 have been collected in full and they are still working on the others. Happy with the service moving forward.
Ahmed Zaheer
Ahmed Zaheer
14:17 17 Apr 19
This is now the 3rd year I have been with CDI. Although I don’t get many debts they are always on hand when one arises which a very good success rate. They take a load of pressure away from me and give me great peace of mind as I’ve never liked chasing debts myself.
ATB Haulage
ATB Haulage
14:05 17 Apr 19
Started using this company the back end of last year after being cold called from their sales team. At the time I was owed just under 15k by the main contractor who was stalling and giving me excuse after excuse. Enough was enough as I was sick of waiting and when this company contacted me I didn’t hesitate to get them involved. This turned out to be a great decision as it took them less than 3 months to recover the debt with interest. I have since recommended them to several business colleagues who I also know are now using them.
Colins Bakery
Colins Bakery
14:14 10 Apr 19
Got this company involved 4 months ago to deal with a restaurant who were refusing to pay. Just been notified this morning they have collected just under 10k as full and final settlement. I’m delighted with this result as I honestly thought the money was gone. Will happily use again should another debt arise but hopefully it doesn’t.
GTP Electrical
GTP Electrical
14:51 20 Mar 19
After having my fingers burned with firstly a collection company in Liverpool and then one in Newcastle I was very dubious about signing up with this company. After finally being persuaded I decided to give them a go to prove themselves. They haven’t collected every debt I have passed to them but they are by far the best company I have used to chase my debts. 3rd time lucky.
CK Engineering
CK Engineering
11:33 20 Mar 19
Have a great success with this company in recovering my bad debts. They save me loads of time as when a problem arises I just pass it straight to them to deal with. I have recommended them to several other businesses I deal with and I only hear glowing reviews from them as well.
PN Plastering
PN Plastering
19:22 07 Mar 19
Used this company last year to deal with a builder who was refusing to pay for no reason. The job was signed off and after ignoring numerous letters and phone calls he obviously thought I was going to write it off. Once these got involved he started making contact with me and the debt was resolved in under 6 weeks. Will definitely use again should anything else arise in the future. Hopefully not though.
ABC Installs
ABC Installs
13:38 07 Mar 19
Was convinced to give this company a try by their sales guy and after 4 months with them I’m very happy with the results. I have passed them 14 debts in total and already 10 of them have been collected. Keep up the good work.
Ace Groundworks
Ace Groundworks
16:20 08 Feb 19
Although not all debts collected I’ve had a decent return for what I paid them.
Gary Thomas
Gary Thomas
16:05 08 Feb 19
I run a small electrical business and had been chasing the main contractor for nearly 5 months for the final payment. It felt as if I was banging my head against a brick wall so I got CDI involved who had everything recovered in just over 6 weeks. Will definitely use again should any other bad debts arise.
BM Lettings
BM Lettings
15:58 08 Feb 19
Have used this company for last 6 months and have been very impressed with their tracing facility in tracking tenants who have done a runner. I would normally just write the arrears off but they have done a great job in recovering this.
Mark Beadle
Mark Beadle
10:38 12 Jan 19
Started using CDI in November and have passed 4 debts to them to collect. 2 of them have been collected in full and the are still working on the other 2 so pleased with that up to now. I will keep you updated on how they get on over the next few months. Seem a decent outfit.
Simon Wells
Simon Wells
10:29 12 Jan 19
Use this company to collect rent arrears and have been very impressed with their success rate. It saves me a load of time which means I spend more time on the golf course. They also have a great tracing facility for tenants who have done a runner.
JS Electrical
JS Electrical
09:37 07 Jan 19
Just been notified they have collected my debt in full. Very happy with the service as I only passed it to them at the beginning of December.
Steve Jones
Steve Jones
13:45 29 Nov 18
Had my debtor in a payment plan since August and just been notified today they have now paid in full. Very happy this has been resolved before Xmas.
Mike Johnson
Mike Johnson
19:42 02 Nov 18
Although not all debts have been collected I’m more than happy with their success rate. Was dubious using them as this is the 3rd collection company I have used but these are by far the most successful.
PJB Associates
PJB Associates
19:45 07 Oct 18
Used this company for the last 3 years to trace tenants who have absconded leaving rent arrears. Have had great success finding the tenants and putting them on payment plans getting the arrears back. I had wrote the money off so it’s a massive bonus to get this money back and they do everything for you.
THB Consultancy
THB Consultancy
15:29 28 Sep 18
Collected 4 out of the 6 debts passed to them within 8 weeks. Very impressed with the service as 1 of the debts collected had been outstanding for nearly 2 years. Thanks again CDI for all your help and advice and please try and make it a full house with the other 2 debts.
MS Transport
MS Transport
15:16 28 Sep 18
Just signed up with them for another 12 months. They are a massive part of my company now moving forward as they save me a load of time. Money well spent.
Joe Davis
Joe Davis
08:11 14 Sep 18
Things didn’t start well the first time I used this company but after 3 months of really no activity they got a break through and managed to find the person that done off without paying his rent on a shop I rented to him.They collected everything baring their charges and to be honest I was happy with that as I just wanted it put to bed as he had been a nightmare to deal with . Since then I have passed them another 2 debts and they have collected one in full with their charges and the other is on a payment plan and paying. So a slow start but since then can’t fault them and I will use them every time I get a problem .
Mark Williams
Mark Williams
13:42 02 Aug 18
I run a butchers firm mainly supplying pubs and restaurants. Have passed 4 debts to this company since signing up in May. 3 of these debts including interest have been recovered so very impressed so the steaks are on me haha. On a serious note your help is much appreciated and my cash flow has never been better
JC Joinery
JC Joinery
13:34 18 Jul 18
Used this company to collect just under £10k from a builder who was refusing to pay. Debt was sorted within 8 weeks with their help and assistance. Will definitely use again should any other problems arise.
Elite Accountancy
Elite Accountancy
12:19 18 Jul 18
This is the 3rd debt collection I have used and by far the most professional and successful. I don’t get that many bad debts but majority passed to them have been recovered. I have also recommended them to several of my clients.
James Henley
James Henley
14:29 21 Jun 18
I work in the accounts department of a small brewery and got this company involved to deal with a public house who were dragging their heels. The debt including interest was collected in just under 8 weeks. They weren’t taking any of my calls so very impressed with how quickly they resolved this. Sorry Natalie it has taken me so long to put this review on but thanks again
Lenny Johnson
Lenny Johnson
15:11 20 Jun 18
Was a little sceptical after reading some of these reviews so decided to go to their offices and see them face to face. Was very impressed with the set up so decided to give them a go. I’ve now been with them nearly 8 months and have been very impressed with their success rate and my return on my initial investment
JT Build
JT Build
09:26 16 Jun 18
Was recommended these by the electrician on site as I was having problems with a client who would not pay for extras. The client was not budging saying the extras were included in the original quote. Anyway I got this company involved and within 3 months they got me 50% as full and final settlement. Very happy with that as I was just going to write it off and put it down to a bad experience
Mel Taylor
Mel Taylor
19:23 15 Jun 18
I run a trade counter and it was starting to get ridiculous with people not paying and making every excuse under the sun to drag it out as long as possible. I got a cold call from this company 3 months ago and the success they have had has been amazing. I just wish I’d done this years ago
ADL Distribution
ADL Distribution
12:23 14 Jun 18
Used them on and off over the last 5 years. Great service as they save me a load of time. If someone doesn’t pay I pass it to these to collect so no more messing about. Keep up the good work
Sanderson Builders
Sanderson Builders
09:58 09 Jun 18
Used 7 times over 3 years and they have collected 6 out of 7 so can’t complain .I will be renewing as they come in handy and are far cheaper than using solicitors .
John Bell
John Bell
11:17 03 Jun 18
I run a small engineering company and it was taking far too long for me to get paid on completed contracts. One contractor hadn’t paid me for nearly 5 months when I got a cold call from CDI. I signed up with them and the debt was collected in full within 6 weeks. Very happy with the service and if it happens again in the future I won’t hesitate to pass it to these guys to collect.
Marcus Cook
Marcus Cook
12:41 31 May 18
Been using this company since January and have been very impressed with their success rate. They save me a load of time which allows me to concentrate on new business rather than chase old invoices. Thanks CDI and sorry for it taking me so long to post this review but I’m just always busy.
Johnson Plumbing
Johnson Plumbing
13:57 31 Mar 18
Have used this company for over 2 years and have had no problems whatsoever with the service. I don’t get many bad debts but I think that is down to the credit checks they do for me. They are now a major part of my company moving forward
Dave Henderson
Dave Henderson
21:02 16 Mar 18
I run a building business and regularly have problems with people either not paying my final invoice or disputing it, I have previously used solicitors or the courts and had mixed results at a cost. I got a call from these guys offering their services and whilst at first I was a bit sceptical of paying a fee upfront without results I decided to take a punt and I am glad I did as they have had better all round results than my solicitor ever has and whilst I sometimes get an invoice for their commissions it’s worth it as it means they have collected my money in,so I can’t complain. Well worth their fees .
Design Print
Design Print
13:38 15 Mar 18
Been using this company for the last 18 months and have been very impressed with their success rate. If I don’t get paid for any jobs I just pass it straight to them to collect which saves me a load of time and hassle as I personally don’t like chasing people for money. I also find their credit checking facility very helpful when dealing with new customers
Kevin Richardson
Kevin Richardson
17:35 10 Mar 18
Don’t normally do reviews as to be totally honest I haven’t got the the time and I don’t read much into what other people say until I have experienced the service myself. Fair play to them I’ve been using them for the last 10 months and have a great relationship with their collections team. I don’t pass that many debts but they have had great success in the ones sent their way. Majority of the debts passed had been wrote off in my mind so to get them back was a great surprise and welcome bonus so I cant wait for July as just booked a 2 week family holiday.
Raj Hussain
Raj Hussain
15:40 08 Mar 18
Have been dealing with this company for the last 3 months and the amount of time it is saving me is brilliant. Nothing worse than being out at work all day then coming home to chase monies that are owed. If people don’t pay me then I pass it straight to them to chase and the results have been excellent. I have passed 6 debts up to now and 3 of them have been paid in full. My cash flow has never been better
James Kerr
James Kerr
19:56 22 Feb 18
Was in two minds whether to sign up with this company after reading these reviews. The sales guy then supplied me some client references which I was able to speak to directly. I decided to have a punt on them even if it just caused my debtors some hassle. I have been with the company nearly 5 months now and although not all debts have been collected I have had a great return for my initial investment and will not hesitate to recommend their services
Mick Martin
Mick Martin
16:12 21 Feb 18
This is the third collection company I have used and by far the best. All of my debts are under £200 and they have managed to recover majority of them. I am flat out with work and haven’t got the time to chase them so I feel as if a massive weight has been lifted off my shoulders. Thanks Mick
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