An accounts receivable department is crucial for your business’s success. They are responsible for paying employees, dealing with daily expenses and contribute to the growth of your company, but an accounts receivable department cannot do all of this is invoices are being left unpaid. It is vital that you attempt to make your accounts receivable…

In today’s business climate nothing is for certain, things can change overnight and this uncertainty stretches to the credit control industry too. As an SME, debt recovery can be difficult even in the best economic times, so when people begin to struggle it can become near-on impossible to collect an overdue invoice, sometimes the only…

Good customer service is the basis of any business, but it is something that is often neglected in exchange for more pressing tasks. If you take the time to look after customers then over time you will build your brand loyalty. Customers are more likely to offer repeat custom to businesses that look after them…

If you are running a small business, traditional job roles tend not to apply, every team member carries out a multitude of work to keep running costs down, but as you become more successful and your business begins to grow it becomes necessary to have specialist staff or departments to be solely responsible for certain…

Credit control is a difficult and time consuming process, having to keep track of invoices, payments and clients that are over their payment terms. There are collection agencies, like Commercial Domestic Investigations, that can assist your debt recovery if it becomes contentious but there are some simple steps that you can take to become more…

It’s common knowledge in the credit control industry that the longer an invoice remains unpaid, the more difficult it will be to collect. At Commercial Domestic Investigations we have shared our tips and advice about how to avoid late payments and what you can do to encourage customers to make a payment. Some problems are…

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