As consumers, we are more demanding than ever. We want a quick, professional and personalised experience. This is not only due to our busier lives but advances in technology and big data mean that a slicker experience is now expected. Providing an excellent customer experience gives your business the opportunity to stand out from the…

Late payments can cause all sorts of problems with your cash flow and credit control can be a time-consuming and unrewarding task. It’s no surprise that SME’s resort to many different tactics to try and secure payment from a client, however, these tactics should never include aggression. At Commercial Domestic Investigations, we strongly believe in…

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