Here at Commercial Domestic Investigations we know that the start of the year represents an opportunity to adopt new practices and procedures as an SME.

A sales ledger is possibly the most important yet troublesome asset to an SME – fail to pay it constant attention and (dependant on the size of your ledger), within days it can start to affect your cash flow.

Chasing debts can feel like a fruitless task given the hard work of actually attracting the custom in the first place. Then, following the supply of goods and/or services, it is natural to expect payment – however as we all know that is not always the case.

An effective credit control system will help you to maximise your company’s cash flow combined with a disciplined approach, and help from a third party when needed.

That’s why we wanted to put together some expert tips on what you can put into practice to ensure you maximise your cash flow and get paid on time.

  • Expect late payment – It’s a harsh reality of business that very few companies actually pay their outstanding accounts on time. To prepare yourself for the reality, assume that each invoice will become overdue. This will also ensure that you have the right strategies in place to deal with late payment.
  • Send invoices ASAP – This one sounds like a no brainer, but there is no room for lethargy in this situation. The sooner you send an invoice, the sooner you will get paid.
  • Be authoritative – Some SMEs are reluctant to ask for payments that are overdue, as we have previously discussed. This is for many reasons – loss of reputation, fear of losing the customer or it is simply too much effort. A polite but firm approach when requesting payment is sensible.
  • Pro-active payment reminders – A logical SME will not wait for an invoice to become overdue before reminding the customer, they will call a couple of days before.
  • Credit check and monitor – it’s important to note that just because your customer passed your credit checking procedure a few years ago, it doesn’t mean they would pass the same check today. Commercial Domestic Investigations’ Credit Reporting service is a vital tool for business owners who want to grow their business and avoid any potential pitfalls or cash flow issues.
Commercial Domestic Investigations Credit Control

To prepare yourself for the reality, assume that each invoice will become overdue.

If your business is suffering with unpaid invoices contact Commercial Domestic Investigations for an informal chat about the services we can offer. Our team have the experience and knowledge to help your company recover money owed. Working with our debt collection team gives business owners the peace of mind needed to move forward and get past negative cash flow.

About Commercial Domestic Investigations

Commercial Domestic Investigations are regarded within the debt collection and credit control industry as one of the best credit management companies in the UK. Established in 1988 to support and service all sizes of companies in the field of Credit Management.

Commercial Domestic Investigations have recently featured in the press in The Guardian. To keep up to date with the latest debt collection news make sure to follow Commercial Domestic Investigations on Twitter and LinkedIn.

We now boast a national client base in excess of 30,000 companies. Commercial Domestic Investigations has grown by listening to clients’ requirements and adapting our services to meet all companies’ needs from Sole Traders, SMES, Ltd and Plus. Please contact us on 08444 159200 for more information.