£10,000,000 +

RECOVERED FOR OUR CLIENTS
0+
ACTIVE ACCOUNTS

Debt Collection

Commercial Domestic Investigations highly trained staff work to industry best practice when it comes to the collection of outstanding invoices.

Credit Reporting

Credit Reporting is a key facet of credit control and we have the experience required to help your business maintain positive cash flow through the business of best practice credit reporting.

Tracing & Investigations

At Commercial Domestic Investigations we specialise in the collection of debts that are older, or where enforcement of the debt has been made difficult by lack of details or the whereabouts of the debtor being unknown.

Advice on T&C's

It is vital in today’s market place, whatever market sector you operate in, your company has effective terms & conditions in place.

WHO WE ARE

OUR HISTORY:

– 1988

Commercial & Domestic Investigations was established after obtaining a licence from the OFT allowing us to support businesses of all sizes in all aspects of debt recovery. This included credit reporting, credit brokerage as well as credit control. Our success in this field and our dedication to providing the best possible results and service meant that we quickly grew from just 3 members of staff to 12.

– 1991

After outgrowing our current premises we relocated to larger premises to house our growing team which stood at 20. Our client base grew steadily as our collections results went from strength to strength.

– 2006

Due to our ongoing success we relocated to purpose built, 9000 sq ft office space enabling us to grow further. At this time we also became members of the Credit Services Association in order to enhance our customer experience, by updating and improving our processes and increasing our productivity further. This resulted in an enhanced customer experience and overall satisfaction due to the continued services and results we are able to provide.

2015-2018

With over 80 members of staff based across the UK covering all areas of debt recovery and covering a host of specialist areas we are able to be best placed to deal with all aspects of credit control, debt recovery and dispute resolution. Our move from our OFT licence to our full Financial Conduct Authority licence gives us the powers to deal with all types of accounts whilst ensuring that we work to the highest possible industry standards.

We continue to go from strength to strength and continually work to ensure we are at the forefront of developments in our field enabling us to continue to provide our clients with a first class service.

HOW WE CAN HELP YOU:

  • How do I refer a debt?

    To pass a debt to us please complete the debt referral form and submit. Alternatively you can send a completed debt referral form via e-mail to debts@commercialdomesticinvestigations.co.uk

    Debts can be sent to us by post.  Please send your completed debt referral form to:

    3B Colima Avenue
    Sunderland Enterprise Park
    Sunderland
    SR5 3XB

  • Can you collect debts from individuals?

    We can pursue accounts owed to you by individuals as well as businesses.

  • Can you trace a debtor?

    Yes we can trace debtors. Please provide all information currently held and we will complete an up to date trace for you.

  • How long will may case take to recover?

    As all cases are different a general timescale cannot be provided.  Our collectors will be in regular contact to discuss your individual cases and provide a timescale based upon each debt which you pass to us.

  • Can you chase debtors based overseas?

    Yes we can pursue debtors based overseas.  Please submit a debt referral form.

  • What information will I receive on a credit check?

    Name
    Address
    DOB (where applicable)
    Linked addresses
    County Court Judgments/ Insolvency Info
    Credit Rating & Credit Score
    Credit Rating History
    Director details & any other directorships held
    Group structure
    Accounts

LATEST NEWS & TESTIMONIALS

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