How to: Negotiate with debtors
Unfortunately, calling a client and demanding payment is not an effective way to collect a debt. Not only does it look unprofessional, you can end up scaring off your customers. It is difficult not to become cynical when working in credit control but remember that some customers will have a legitimate excuse for not paying […]
Do you need a credit control department?
If you are running a small business, traditional job roles tend not to apply, every team member carries out a multitude of work to keep running costs down, but as you become more successful and your business begins to grow it becomes necessary to have specialist staff or departments to be solely responsible for certain […]
Become more effective with in-house collections
Credit control is a difficult and time consuming process, having to keep track of invoices, payments and clients that are over their payment terms. There are collection agencies, like Commercial Domestic Investigations, that can assist your debt recovery if it becomes contentious but there are some simple steps that you can take to become more […]
Warning signs that your business won’t be getting paid
It’s common knowledge in the credit control industry that the longer an invoice remains unpaid, the more difficult it will be to collect. At Commercial Domestic Investigations we have shared our tips and advice about how to avoid late payments and what you can do to encourage customers to make a payment. Some problems are […]
